Effective communication isn’t just important, it is essential for teams working on tight deadlines, across multiple zones, and even in the same office, because seamless and effective communication can make or break productivity. For a long time, email has been considered the standard for professional communication, but now it is being replaced by real-time communication apps like WhatsApp and Telegram because these apps outperform email in almost every aspect.
Let us break down the key reasons why communication apps like WhatsApp are better than emails for team coordination.
Real-Time Instant Communication
Communication through email can be painfully slow. You send one email, and then you have to wait for hours or days for a reply, and sometimes, the email thread becomes so long that it becomes hard to follow. This is something that you don’t have to experience with communication apps because these apps eliminate that lag with instant messaging.
Communication apps have features like real-time typing indicators, read receipts, and instant notifications that enable quick back-and-forth conversation. By using communication apps, the delay is minimised; you don’t have to wait for long periods to get responses from your teammates.
Organized Conversations and Channels
A very major flaw of email is that topics and emails get mixed up. No matter how much you try, multiple conversations pile into your inbox, and all of a sudden, you are left digging through threads to find relevant details. Communication apps, on the other hand, use channels or threads to organize conversations. In communication apps, the conversations are as organised as they can get, making the messages contextual and easy to retrieve.
Seamless File Sharing
Sharing files can be a bit of a hassle because email attachments can be clunky due to size limits, version control issues, and cluttered inboxes. Communication apps allow for quick and integrated file sharing. As soon as you drop a file into a chat or channel, others can access it directly and preview it without even downloading it. This has simplified the workflow for teams across the globe and has made file sharing so much simpler and easier than before.
Better Collaboration Through Built-In Tools and Features
Communication apps aren’t meant just for chatting or communication only; they go far beyond that and come with built-in tools for better coordination and collaboration, such as calendar integrations, voice and video calling, screen sharing, task lists and reminders, and polls & surveys.
With these features, communication and collaboration among teams are simplified, as they can access the majority of the tools and features within the same app, like Telegram, reducing the need to switch between multiple tools or apps. You can download Telegram for Android and iOS for free right now to enjoy seamless collaboration with your team through it.
Improved Team Bonding and Culture
Email has a formal nature, as it is used mostly in formal use cases. It lacks the personality and spontaneity that foster real human connection among teams. Communication apps like WhatsApp encourage better team bonding, as they offer informal check-ins, Watercooler-style chats, emoji and GIF usage, media sharing, and team celebrations and shoutouts.
This helps to improve team bonding and build a stronger team culture, especially for remote or distributed teams that don’t meet in person. You can visit the own direct download page of WhatsApp to download the app on your phone right now.
Enhanced Control and Admin Features
Communication apps offer enhanced control and admin features to managers and team leads, so they can add/remove users easily, restrict access to certain channels, and archive old conversations. This superior control over visibility and access helps team leads and managers to monitor usage, enforce rules, and integrate automation to streamline routine tasks, so teams stay aligned with their company’s policies.
Also read: Maximizing Impact: The Power of Email Delivery Consulting in Modern Marketing
