Singapore to get extended ride-hailing services from start-up Go-Jek

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Indonesian ride-hailing company, Go-Jek is now ready to expand its services to the rest of Singapore

In late November, Go-Jek started offering its services to passengers riding to and from in the eastern and south-central parts of Singapore. The beta version of this app on iOS and Android was launched only for areas like Singapore’s Central Business District, Jurong East, Changi, Punggol, Ang Mo Kio and Sentosa. 

Now, in a recent statement, the company said, “We continue to welcome feedback from driver-partners and riders during this enhanced beta phase, as we work to fine-tune the app and create the best experience for our users.”

The Indonesian start-up company has also introduced its dynamic pricing, ensuring both supply and demand are well-balanced.

Go-Jek becomes Grab’s main rival

After selling its local business to Grab, Uber made an exit from the Southeast Asia market. Now, after its service expansion move, Go-Jek has become the main competitor for Grab.

Presently, there is a long waiting list for Go-Jek in Singapore, with customers of DBS/POSB being given a high priority.

When enquired about how long new users need to wait, a Go-Jek spokesperson said in a statement that the time depends on supply and demand. “The response from the driver community since we opened pre-registration has been overwhelming with tens of thousands of drivers signing up via the pre-registration portal. While we can’t disclose figure at this moment, we are confident we can meet consumer expectations during the beta service period.”

Moreover, Go-Jek has also increased its efforts to hire new drivers by launching a portal where they may pre-register to use its platform.



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