Infosys is going to work with Belgium-based telecommunications major Proximus.
The software major has announced that it has been selected by Proximus to implement a business transformation programme aimed at delivering superior digital customer experiences for its enterprise clients.
Infosys will be handling the overall responsibility and ownership of the Greenfield Excite programme. This will includes simplifying and remodelling the company’s portfolio of products for the professional services market, Infosys said in a statement.
Rajesh Krishnamurthy, Infosys President and Head of Energy, Utilities, Telecommunications and Services, said in a statement, “Through this programme, the company will be leveraging its core capabilities and expertise across its service offerings to help Proxmius simplify and digitize its processes, while streamlining its product offerings and driving efficiencies.”
Infosys said in a statement that the multi-year programme will strengthen Proximus’ leadership in the professional services market by replacing legacy IT systems, streamlining processes and deploying advanced tools for quoting.
This will strengthen selling, ordering, billing, invoicing and more, the company added.
Bart Van Den Meersche, Chief Enterprise Market Officer at Proximus stated, “We have embarked on the Excite business transformation programme that will further enhance and deliver new digital experiences for our enterprise clients.”
He further added, “In the course of the next years, we want to manage all professional products through easy-to-use digital interfaces.”
Infosys said that this programme also includes realigning business processes and organization around it, and digitizing business transactions.
The programme will consolidate more than 40 legacy IT systems into six new robust platforms to enable better product lifecycle management, the company added.
