Telecom

Welcome to the world of call centers, where every call is an opportunity, but also a challenge. Whether your focus is on sales, customer service, tech support, or collections, maximizing efficiency is crucial. This blog post will delve into some best practices to help ensure your inbound call center runs like a well-oiled machine. Understanding

In the dynamic landscape of the telecommunications industry, Telecom Companies in India are making significant strides. However, did you know that the Indian telecom market is not just growing; it’s practically sprinting, with a projected leap from ₹3.7 lakh crores to a whopping ₹5.8 lakh crores by 2028? Now, that’s a lot of zeros! But

Key Highlights: Sony Pictures Networks India announced on September 22nd that it has agreed to acquire Zee Entertainment. The two companies stated that they will perform due diligence and complete a definitive agreement within the following 90 days. Sony-Zee Merger Sony Pictures Networks India announced on September 22nd that it has agreed to acquire Zee

Key Highlights: Trai proposed a number of initiatives to expand the usage of satellite connection for low-speed applications and IoT devices Companies such as Reliance Jio and Vodafone Idea insist that the only way to provide spectrum is through an auction Trai authorised the leasing of foreign capacity for longer periods of time as needed

Key Highlights: An Indian rocket carrying a new Earth observation satellite for ISRO experienced a catastrophic failure. The GSLV launch failure ends ISRO’s record of 14 successful launches. All five missions are expected to be put on hold as ISRO examines the cause of the GSLV launch mishap. Launch Mishap India’s initial launch in 2021

Key Highlights: With the support of NBN cooperation, Civic has speeded its adoption of Assistive Technology. Macquarie permits Civic to give preference to its SD-WAN network services. The 4G and NBN connectivity is also necessary to prevent excessive costs. Developing Future-oriented Services A new collaboration with Australian Non-profit Civic Disability Services abides launched by Macquarie

Key Highlights: Former Taiwan VP Chien-Jen Chen highlighted the need of leveraging technology, AI, and data analytics to meet healthcare demands at the BIO Digital 2021 event. Favorable government efforts, falling costs, rising commercial demand for synthetic biology, and increased R&D funds are the primary drivers of this expansion. The APAC region’s demands in a

Key Highlights: Twitter unveiled its latest Twitter Blue on June 3, 2021 to meet its users’ demands The latest Twitter service will offer premium features like Undo Tweet, Reader’s mode, and much more Twitter aims to expand its user base and generate more revenue through its latest services, like the subscription Enhanced and Complementary Features

In the current era, one can’t imagine a day without the internet. Over the past 2 decades, the number of internet users in India has increased drastically. Whether be it official work, ordering food, groceries, and other supplies, booking a cab for yourself, we do require internet service for our daily needs. It’s one of

The Government of India on Thursday announced new rules to regulate digital content and establish a Code of Ethics and three-tier grievance redressal framework for news websites and OTT platforms. Ravi Shankar Prasad, India’s IT, Law, and Justice Minister said in a press conference that concerns have been raised about rampant abuse of social media

Commenced in 2001, BRICS is an acronym coined to associate five major emerging national economies: Brazil, Russia, India, China, and South Africa. These BRICS members are essentially known for their significant influence on regional affairs. The 11th BRICS summit was hosted by Brazil since 2009 the BRICS nations have been conducting annual meets at summits. 

India and Japan unified for a cybersecurity deal to boost 5G technology. The mentioned countries vowed to operate for a free and open Indo- Pacific with diverse supply chains. Recognizing the increasing role being played by digital technologies, the two ministers highlighted the need for robust and resilient digital and cyber systems ad in this

The advancements in technology are inspiring innovations. There has been a significant rise in wireless networking. Consequently, India, Israel and the United States have begun collaborating to introduce a translucent, open, reliable and secure 5G communication network. Bonnie Glick, (Deputy Administrator, International Development-USAID) stated, “A collaboration in 5G is just a tip of the iceberg

One of the largest Indian Multinational conglomerate companies, Reliance Industries is again in headlines as it has jumped 10 places to break into the world’s top 100 global companies on the Fortune Global 500 List. The company is ranked 96th in the recently released 2020 ranking by Fortune and has become the highest ranked Indian

The 2020 year has brought several changes; the outbreak of Coronavirus has halted many businesses from its day to day operations. But now with the new norms, the world is reopening and businesses are functioning to provide its services to the customers. At present, India is moving towards a complete digital transformation and companies supporting

The deal will enable real-time virtual tourism The top mobile service provider in Malaysia, Digi Telecommunications Sdn Bhd has joined hands with Malaysia Airports and Panorama Langkawi. The new agreement will enable real-time virtual tourism experience, empowered by Digi 5 technology for the tourists. The demonstration of the new technology was arranged at Langkawi International

Addressing the Next Generation Demands One of the leading electronic brands, Samsung Electronics Co., Ltd recently announced the completion of an agreement to acquire TeleWorld Solutions (TWS), a network services provider. Network design, testing, and optimization services are provided to mobile service and cable operators by TWS. It also provides these services to equipment OEM’s

The feature to reach users within a week Reliance Jio, one of the top telecom service providers in India might have a solution for the biggest challenge faced by many cellular service users. That is bad quality of voice calls and the rate of abruptly calling drops. The company announced on Wednesday that it will

Knowledge-based content is extremely popular in China Tik Tok, the destination for short-form mobile videos is also working pretty well in its home country China. In China, it goes by the name of Douyin and it has built up more than 400 million users. These users are more or less keeping active on the platform

The company got banned to work with US Companies The Indian Government has allowed Huawei to take part in trials for the initial rollout of 5G services in the Indian market. It is a great sign for the giant Chinese telecom company as it is still battling the allegation in the US. Due to the

Expanding the Range of Prepaid Plans One of the leading Telecom companies in India, Bharti Airtel has widened its range of prepaid recharge plans by introducing two new plans of Rs. 279 and Rs. 379 respectively. The new plans come with high-speed data and SMS message benefits. They also offer access to Wynk Music and

The Numbers Game The latest data provided by TRAI (Telecom Authority of India) showed the current position of the telecom companies. The Mukesh Ambani led telecom operator Reliance Jio yet again leads the telecom market with 58.3 % market shares. Their subscriber base also has widened by 9.1 million in October 2019. Reliance Jio, Bharti

Say goodbye to cheap tariff rates The Indian telecom market is about to face another change in the coming days. The users have enjoyed the unlimited services with cheap tariff rates now have to face the increased prices from the telecom service providers. When most of the world pays around $5-$10 for a gigabyte of

The company already has a big chunk of the Indian market Realme, the smartphone company which had introduced its first phone in the Indian market more than a year ago, now controls 14.3% of the second-largest smartphone market. The company originally came from another Chinese smartphone maker Oppo. The company in this little time already

The smartwatch will use Xiaomi’s own operating system Xiaomi has unveiled its first smartwatch which strikes resemblance with Apple Watch. The The Chinese electronics behemoth has named its watch Mi Watch aimed directly at its competitor Apple. Mi Watch has a square body with a crown and a button exactly like Apple Watch. The watch has

The event was to celebrate excellence in different sectors of communication Communications Association of Hong Kong (CAHK) awarded PCCW Global as the best in the category of “Best International Carrier” and “Digital Transformation”. It was the 36th Anniversary of the organization, the Gala Dinner and STAR Award presentation was organized to celebrate the accomplishment of

The test showed promising result Several tests were carried out on 28 GHz Spectrum. The test result got a download speed of 1.62 Gbps with 11ms latency which is the highest download speed and upload speed was recorded as high as 75.9 Mbps. The test run also had voice call test, it was started on

Partnership to enhance Jio’s customer’s experience Telecom and mobile data giant Reliance Jio has joined hands with Guavus, California based company for artificial intelligence-driven data analytics. The partnership will help Jio’s service to enhance to its customers and also address critical service operations. On 22 August 2019, a joint statement made by Jio and Guavus

Strategy is to extend the same pressure on Rivals  Reliance’s top company executive said that they plan to focus on increasing the subscribers rather than increasing tariffs for their Jio telecom business. Since the launch of Jio, the profits and revenue of the company are only on the higher side. Their strategy is to extend

Last date for submission of request for information is on 5 August 2019.  Telekom Malaysia is a Malaysia based telecommunication company that has a history of more than 70 years. Currently, it is headquartered in Telekom Tower, Kuala Lumpur, Malaysia.  The company was founded on 12 October 1984. With time, Telekom has transformed into Malaysia’s

Indosat Ooredoo’s 200,000 telecom towers of $100,000 each Indosat Ooredoo, an Indonesia-based telecom company is in talking terms to sell 3000 telecom tower assets. JP Morgan is currently working with Indosat Ooredoo as sell-side advisor on the process. It is estimated that the total valuation of the transaction to be around $300 million. There are

Producing the latest digitization technology for enhanced growth of businesses Telecom giant Bharti Airtel has announced that it has collaborated with Network gear maker Cisco to jointly offer advanced networking and connectivity solutions to telecom enterprises and small and medium enterprises in India. In the present day situation, there is a requirement for next-generation connectivity

Funding details to be submitted byBSNL The Department of Telecommunications (DoT) is finalizing plans for allocating 5 MHz of 4G spectrum to BSNL shortly on 2100 MHz band. Before providing the allocations, the department has asked the Public Sector Undertaking(PSU)Company, BSNL to submit a plan of action on 4G service roll-outs. The plan should also

Infosys is going to work with Belgium-based telecommunications major Proximus. The software major has announced that it has been selected by Proximus to implement a business transformation programme aimed at delivering superior digital customer experiences for its enterprise clients. Infosys will be handling the overall responsibility and ownership of the Greenfield Excite programme. This will

American Tower Corp (ATC) Chairman & Chief Executive James D Taiclet said, “We may seek to acquire additional assets in the future in India”. The Boston-based independent tower company would eye more big-ticket tower asset buys to augment operations in India — its biggest international market. Taiclet said, “ATC’s immediate focus would be integrating the

Ribbon Communications and IBM to work together. The two will be working together on brand-new technology designed to improve productivity and collaboration. The “Real time Connections” client developed by Ribbon integrates seamlessly with IBM Sametime and Connections along with Ribbon’s cloud UC offer, Kandy Business Solutions. Kandy offers all the functions and features you’d expect

There are reports that Reliance Jio Infocomm to buy Reliance Communications’ wireless assets for a total value of nearly 240 billion rupees ($3.75 billion). Reliance Communications had announced that it would sell all its spectrum, tower, fiber optic, and other telecom infrastructure assets to Jio, which is owned by Reliance Industries. Though the value of